help_center MENAGER.CA FAQ + ALICYA

Frequently Asked Questions

Everything you need to know about our cleaning services platform

dashboard Explorer les réponses smart_toy Ask Alicya

Frequently Asked Questions

Everything you need to know about our cleaning services platform

Need a more specific answer?

Alicya can answer your common questions and guide you to the right cleaning service in seconds.

chat Open smart chat
cleaning_services How much does a cleaning lady cost?
+
The price depends on the city, the size of the property, and the type of cleaning needed. On average, rates range from $25 to $45 per hour.
chat Ask Alicya
payments How do I book a cleaning service?
+
You can book directly on MENAGER.CA by choosing a professional available in your area.
chat Ask Alicya
schedule What services are included?
+
Services generally include kitchen cleaning, bathroom cleaning, vacuuming, floor washing, dusting, and general housekeeping.
chat Ask Alicya
verified_user How long does a cleaning service take?
+
It depends on the size and condition of the property. On average, an apartment takes between 2 and 4 hours.
chat Ask Alicya
location_on Are cleaning supplies provided?
+
Some professionals bring their own supplies. In other cases, the client may provide them.
chat Ask Alicya
support_agent Do you offer Airbnb cleaning?
+
Yes, many professionals specialize in Airbnb and short-term rental cleaning.
chat Ask Alicya
home_work Do you offer commercial cleaning?
+
Yes, services are available for offices, stores, restaurants, and buildings.
chat Ask Alicya
business_center How does payment work?
+
Payment can be made online or directly with the professional, depending on the selected service.
chat Ask Alicya
fact_check Can I choose my cleaner?
+
Yes, you can review profiles, ratings, and some details before booking.
chat Ask Alicya
gpp_good Are professionals verified?
+
Yes, profiles are verified before being published on the platform.
chat Ask Alicya
calendar_month Can I book regular cleaning?
+
Yes, you can request weekly, bi-weekly, or monthly cleaning services depending on your needs.
chat Ask Alicya
task_alt Do you offer post-construction cleaning?
+
Yes, many providers offer specialized cleaning after construction or renovation work.
chat Ask Alicya
diversity_3 Do you offer move-in or move-out cleaning?
+
Yes, this service is available for move-ins, move-outs, inspections, and key handovers.
chat Ask Alicya
apartment Is window cleaning available?
+
Yes, depending on the professional selected and the type of service requested.
chat Ask Alicya
local_offer Is carpet cleaning available?
+
Some professionals offer carpet, rug, or textile surface cleaning.
chat Ask Alicya
workspace_premium Do you clean condos and apartments?
+
Yes, services are available for condos, apartments, studios, and houses.
chat Ask Alicya
map Can I get same-day service?
+
Yes, some professionals may be available the same day or within a short delay.
chat Ask Alicya
forum Can I cancel a booking?
+
Yes, depending on the professional’s cancellation policy or the current reservation terms.
chat Ask Alicya
help Is MENAGER.CA an agency?
+
MENAGER.CA is a platform that connects clients with cleaning professionals.
chat Ask Alicya
info How can I become a provider?
+
You can sign up on the platform, create your profile, and start receiving client requests.
chat Ask Alicya

Find a cleaner near you

MENAGER.CA met en relation les clients avec des professionnels et entreprises de confiance pour l’entretien ménager résidentiel, commercial, Airbnb, bureaux et plus encore.

arrow_forward Book now